Terms and Conditions

Welcome to www.ulearn.study, the premier service for people around the world to learn languages online. This Agreement (the “Agreement”) represents the entire contract between You and Ulearn for Academic Services (“Ulearn”) with respect to the above mentioned Site(s) (the “Site”) and, if applicable, the fee-based subscription services therein. By visiting, becoming a Customer of, purchasing a gift subscription from, or subscribing to Ulearn, You agree, without qualification, to be bound by the Terms and conditions (the “Terms”) of use set out below.



1. Acceptance of the Terms

2. Changes to these Terms

3. Provision of the Services

4. Your Rights

5. Use of the Service

6. Intellectual Property Rights

7. Access and Interference

8. Privacy and Security Policy

9. Community forums, chats, message boards, and email conduct

10. Fees and payments

11. Indemnification

12. Miscellaneous


1. Acceptance of the Terms


By using the information, tools, features and functionality located on Ulearn.study (together with the ‘Service’ or ‘Services’), You agree to be bound by this Agreement and the Terms, whether You are a ‘Visitor’ (which means that You simply browse the Ulearn webSite) or You are a ‘Customer’ (which means that You have registered with Ulearn). The term ‘You’ or ‘User’or ‘Your’ refers to a ‘Visitor’ or a ‘Customer’. The term ‘We’ refers to Ulearn. The term ‘Material’ refers to all class Materials used in our classes. If You wish to become a Customer, communicate with other Customers and/or make use of the Service, You must read this Agreement and indicate Your acceptance during the registration process.


Please review all of the Terms carefully before using the Site. By using the Site, You agree to be bound by the Terms and confirm that You are over the age of 18 and able to form legally binding contracts. Before You continue, You should print or save a local copy of this Agreement for Your records. IF YOU DO NOT AGREE WITH ALL THE TERMS, DO NOT USE THE SITE.



2. Changes to these Terms


Ulearn has the right to modify this Agreement and any policies affecting or pertaining to the Site. Your continued use of the Site following notice of the Agreement modification will be considered an acceptance of the modified Terms and conditions of use. Your recourse upon dissatisfaction with the modified Terms of use is to cancel Your subscription. Furthermore, Ulearn reserves the right to modify, suspend or discontinue the Site at any time.



3. Provision of the Services


In providing the Services, We do not actively monitor the display, transmission and exchange of Material that is accessible by means of the Services, nor do We maintain any obligation to do so except as otherwise determined by us or required by the laws of applicable jurisdictions. However, subject to the Terms of our Privacy and Security Policy, We reserve the right to monitor the Services for purposes of determining that their usage is in compliance with these Terms and applicable laws. In addition, and as described elsewhere in these Terms, We maintain an absolute and unconditional right to review and remove Material accessible by or transmitted through the Services that, in our sole discretion, We believe is in violation of the law of these Terms or is unacceptable to Us in our sole discretion.


From time to time, and without prior notice to You, We may change, expand and improve the Site and Services. Wemay also, at any time, cease to continue operating part or all of the Services or selectively disable certain aspects of the Services or portions of the Site. Any modification or elimination of the Services will be done in our sole and absolute discretion and without an ongoing obligation or liability to You, and Your use of the Site and Services do not entitle You to the continued provision or availability of the Site and Services.



4. Your Rights


Ulearn offers You a non-transferable, non-exclusive, limited right to access, use and display the content of this Site, provided that You comply with this Agreement and the Terms as set out in full. The Materials of this Site are provided to You only for Your private, non-commercial use. Certain services of this Site are available only to registered Customers of Ulearn.


By electing to purchase a subscription or register for a trial of Ulearn, You agree to be bound by the Terms and conditions set out below in section 10 in the Ulearn billing policy.



5. Use of the Service


Your right to access and use Ulearn.study and the Service is personal to You and is not transferable by You to any other person or entity. You are only entitled to access and use Ulearn for lawful purposes.


You are responsible for maintaining the secrecy of Your Ulearn account (the “Account”), username and password. You agree to notify Ulearn of any unauthorized use of Your Ulearn Account. In order for the Service to function effectively, You must also keep Your registration information up to date and accurate. If You do not do this, the accuracy and effectiveness of the Service to You will be affected.


In our sole and absolute discretion, We may terminate Your Account, or modify, reclaim or remove any username associated with Your Account, for any reason (including for reasons related to unlawful or unauthorized usage) and We are under no obligation to retain a record of Your Account or any data or information that You may have stored by means of the Account and/or the Services.


Your access and use of Ulearn.study may be interrupted from time to time for any of several reasons, including, without limitation, the malfunction of equipment, periodic updating, maintenance or repair of Ulearn.study or other actions that Ulearn, in its sole discretion, may elect to take. Ulearn is not responsible for any loss resulting from Your using any language’s services, software, Materials, audio or video files, content, or communications.





6. Intellectual Property Rights


All Materials of Ulearn, including content, text, images, software, audio and video files, documentation, emails and the Site remain, at all time, the sole property of Ulearn or its suppliers. Such aforementioned Materials are protected under international copyright, trademark and other intellectual property laws. You may not post, distribute, sublicense, translate or reproduce in any way any copyrighted Materials, trademarks or other proprietary information without the prior express written consent of Ulearn.



7. Access and Interference


You agree that You will not:


  • Use any robot, spider, scraper, deep link or other similar automated data gathering or extraction tools, program, algorithm or methodology to access, acquire, copy or monitor Ulearn.study or any portion of Ulearn.study, without Ulearn’s express written consent, which may be withheld in Ulearn’s sole discretion;
  • Use or attempt to use any engine, software, tool, agent, or other device or mechanism (including, and without limitation, browsers, spiders, robots, avatars or intelligent agents) to navigate or search Ulearn.study, other than the search engines and search agents available through the Service and other than generally available third-party web browsers (such as Microsoft Explorer);
  • Post or transmit any file which contains viruses, worms, Trojan horses or any other contaminating or destructive features, or that otherwise interfere with the proper working of Ulearn.study or the Service;
  • Attempt to decipher, decompile, disassemble, or reverse-engineer any of the software comprising or in any way making up a part of Ulearn.study or the Service. Please be aware that Your carrier’s normal rates and fees, such as text messaging fees, will apply when accessing Ulearn.study with Your portable devices.


8. Privacy and Security Policy


Your use of our Site and any personal information or other information about You collected by Ulearn.study through, or in connection with, the Site (other than User Generated Content) is subject to our Privacy and Security Policy.


As indicated in the Terms, our Site is not designed to attract children under the age of 18. We do not knowingly collect personally identifying information from anyone under the age of 18 unless We first obtain permission from that child’s parent or legal guardian.


For questions about our online privacy and security policy for children please refer to the Privacy and Security Policy.



9. Community forums, chats, message boards, and email conduct


Ulearn strives to create a global community of language learners. As such, Ulearn provides users with the ability to post messages, use chat rooms, and find learning resources, such as local language schools and job offers. You are solely responsible for the content of these messages as set out in this Agreement. In addition, by using these services, You agree to not publish, contribute or post any material that:


  • Contains content that is not original or for which You have not received the prior express written consent of the originator of said material.
  • Contains objectionable language or is in any way profane, pornographic, sexually explicit, slanderous or libelous.
  • Attempts to contact a fellow user of Ulearn without explicit solicitation by that user.
  • Violates any viable rules, laws or regulations, or infringes on any rights of any third party.
  • Contains viruses or any other code designed to interrupt, destroy or incapacitate the functionality of any software, hardware or telecommunications.
  • Is considered “spamming,” such as chain letters, junk mail, or other solicitations.
  • Attempts to impersonate another person or breach the security of Ulearn and its users.
  • The opinions and messages posted by users at Ulearn do not reflect and are not representative of the views of Ulearn or its employees, affiliates, suppliers or partners.


10. Fees and payments


You will be required to register and create an account with Ulearn (the “Account”) in order to access certain features of the Site and Services. Information gathered through the registration process and information related to Your account will be subject to these Terms as well as to our “Privacy and Security Policy”. You represent and warrant that You will not create an Account for anyone other than Yourself without permission, that all information provided by You when creating an Account is true, accurate and complete, and that You will maintain, at all times, true, accurate and complete information related to Your Account.


Certain Materials and functionalities of the Site are available only through the purchase of an online language class package (the “Package”). Pursuant to this Agreement, You are responsible for any charges associated with connecting to the Site. Ulearn reserves the right to change the Package fees in effect or institute new fees at any time, upon reasonable notice posted on the Site and emailed to current Customers.


Billing Policies


Ulearn fees are exclusive of any applicable VAT or taxes, interest or installment fees charged by the credit card company, or other fees associated with connecting to the Internet.


Ulearn guarantees that every credit card transaction You make at Ulearn is 100% secure. If at any time You wish to check on the status of Your subscription, please login and visit the “My Account” page in Your Login area.


Your language course contains teacher-led classes. Group classes and private classes are delivered on a “class credit basis”, giving You access to the stated amount of group classes and private classes that Your language course offers. You can always find current prices of language courses posted in the checkout pages and occasionally in other pages of our website. The exact contents of Your language courses are clearly set forth and accessible at all times in the logged-in section of the Site under “My account”.


All language course fees are recurring and non-refundable after Your purchase. If You do not cancel Your language course before the end of the stated course time, You agree to the automatic extension of Your language course for the same time and the same Terms. If You do not wish to continue Your language course, You have to deactivate Your account in the “My Account” page in Your login area or give us written (email) notice.


An exception to the prior paragraph is our 7-day money-back guarantee when stated explicitly on the checkout page. Within 7 days after the purchase of Your first month’s subscription, You have the right to cancel Your language course and receive Your full money back, by writing a request to make use of this 7-day-money back guarantee by written (email) notice. This 7-day money-back guarantee does not apply to any trial packages or subsequent subscriptions.


In addition to the classes included in Your language course, You can purchase additional classes. These classes give You the right to take more teacher-led classes. Additional classes, whether group or private, are delivered on a “class credit basis” over a period of 3 months. This means that if You haven’t used those sessions by the end of 3 months after purchasing the class package, those unused sessions are lost and will not be refunded.


Free trial


Free trial packages are available only to first-time users.


Credit card payments


After initial enrollment, if Your credit card expires, is cancelled, is lost, or rendered invalid, Your subscription is in danger of termination. You will be contacted and given the opportunity to change Your registration data. If Your credit card is not successfully recharged and You are not renewed successfully, Your subscription will be terminated.



11. Indemnification


You agree to indemnify, defend and hold harmless Ulearn and its affiliates, partners, suppliers, and employees from any and all liability, claims, costs, or damages arising from Your use of the Site or Your breach of this Agreement and any of the Terms set out herein.



12. Miscellaneous


If any portion of this Agreement is deemed unlawful, void or unenforceable by any arbitrator or court of competent jurisdiction, this Agreement as a whole shall not be deemed unlawful, void or unenforceable, but only that portion of this Agreement that is unlawful, void or unenforceable shall be stricken from this Agreement.


You agree that if Ulearn does not exercise or enforce any legal right or remedy which is contained in the Agreement (or which Ulearn has the benefit of under any applicable law), this will not be taken to be a formal waiver of Ulearn’ rights and that those rights or remedies will still be available to Ulearn.


All covenants, Agreements, representations and warranties made in this Agreement shall survive Your acceptance of this Agreement and the termination of this Agreement.


This Agreement represents the entire understanding and Agreement between You and Ulearn regarding the subject matter of the same, and supersedes all other previous Agreements.


If You have any questions about this policy statement, or about any of Ulearn’s other policies and practices, please contact us on the contact details laid out on Ulearn.study. Ulearn.study and related services are, if not otherwise specifically mentioned, supplied by:

Ulearn for Academic Services

Block 6, Ahmad Aljaber Street

Kuwait City, Kuwait



This Ulearn Terms and Conditions Policy was updated on July 15th, 2020.